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Wireless VoIP

Voice over internet protocol or VoIP is beginning to come into it?s own. The promise of cost savings over traditional phone lines is driving this technology into the mainstream. Leveraging your existing broadband connection to save on your monthly phone expense at first glance makes sense. Let?s take a closer look.

First off, can your existing broadband throughput handle the additional strain of digital voice transfer? You can use your favorite search engine (google, msn, yahoo, etc.) and search for ?VoIP broadband test? to get a general idea of the speed of your connection. This is only the first consideration.

How is your existing broadband access coming into your home? If you?re using DSL then using VoIP for your ?primary? phone line may not be an option. DSL availability without existing phone service is not generally available. You should check with your local phone company before canceling service. You just might end up with no phone service, VoIP or traditional. Check first.

If you?re using cable internet access and your connection speed test looks good, find a VoIP provider that allows for a trial period. You may find a good provider that offers up to 30 days for you to cancel if you are not satisfied with voice quality or service.

A VoIP converter and a router will be required to setup your VoIP service. Your modem would plug into your router. Next your converter plugs into your router and your phone base plugs into your converter. Most normal phones should work fine. There isn?t any ?special? phone required to use this type of service. The entire process is pretty painless, but if you should run into any issue, your provider should be ready to help.

If you?re looking to leverage your existing broadband internet access to save money on your monthly phone expense, VoIP can be a great option. Just remember to check your connection, check with your local phone provider (for DSL users) and find a provider that offers a money back trial period. This can be a great way to save money, but don?t be pressured before you know the facts. Even if it doesn?t work out for you now, keep your eye on this technology.

The FCC is already involved in the apparent conflict between VoIP service providers and DSL access. E911 service (Enhanced 911 service) is already being mandated and additional steps will be made to bring this technology further into the mainstream. Make no mistake about this technology. It has arrived and is here to stay.

In the event of an emergency, are you capable of receiving the emergency response from calling 911 that you normally expect when using a traditional phone line? In the United States as well as Canada, a 911 call placed from your telephone is routed to PSAP (Public Safety Answering Points). Your number and location are reported when this call is placed. Knowledge of the phone number allows the 911 dispatcher to return the call if necessary and the location is of obvious importance to route an emergency response team. But what happens when this same 911 call is placed over a VoIP line?

There have been reported incidents where existing 911 calls placed from VoIP don’t get through to the primary PSAP and at times are routed elsewhere. The dispatcher also wasn?t receiving the additional information such as phone number and location. This can slow emergency response services to a critical level.

The FCC has mandated that all new subscribers have access to E911 service. The Enhanced 911 service provides the same level of information to the PSAP as described above. Currently there are some VoIP subscribers who do not have this service. The FCC originally order a disconnect for all existing VoIP users without the E911 service. Recently the FCC has backed off that order (the original deadline for disconnect was Nov 28, 2005). Instead the FCC has now mandated that all ‘new’ service be equipped with E911 service. Those remaining VoIP providers not offering E911 service will be unable to market or sell new services until such time that they implement the E911 service.

When researching possible VoIP providers, you should make sure that this service is available. The government is mandating that it be available, but as an informed consumer this is information you should know. What good is saving money on your monthly phone bill if it’s at the expense of the safety of you and your loved ones?

Other things you should keep in mind is that VoIP runs over your existing broadband connection. If your broadband connection goes down, so does your phone line. Your broadband signal also needs to travel through your modem, so in the event of a power outage, your broadband is down as well. (because the modem would be without power). You may want to review having a battery backup in the case of power outages and perhaps a second traditional phone line or a cellular phone in order to place emergency calls.

With VoIP technology entering the mainstream, it brings the possibilities or huge profits for the companies that provide the service. The current promise of cost savings is driving more and more residential and business users to investigate this technology. But the local telephone companies are not going to give up customers without a fight.

There is a current mandate by the US federal government that all VoIP providers offer E911 service. The initial blocking of this information was with the public switched telephone network maintained by the major telephone companies

The next stumbling block is ?naked DSL? or DSL access without local phone service. This service is rare, but without it a residence would not be able to use VoIP as their primary phone service mechanism. You see, DSL is running over your existing phone line provided by your local telephone company. Drop your local phone service and you?ll probably drop your broadband DSL access as well. (Cable broadband access is a viable solution here and the increased cost in cable access should be offset by the reduction on your monthly phone bill)

These are just two fronts in the battle over VoIP. Should companies be compensated for the infrastructures they build? Should E911 service be ?free? and offered as a public service? What about the existing phone service run into our homes? Who pays for those lines to be laid and hooked into the public switched telephone network?

There really are no easy answers to the questions above. The phone companies are not about to give up customers without a fight. They have years and billions of dollars spent in building one of the most reliable communications networks ?currently? known to us.

Is VoIP the next step in the evolving communications industry? How will this play out with phone companies offering internet and TV services and cable providers offering phone and internet service? The line is being blurred and yet the technology pushes forward.

I don?t have the answers, only questions. I know how I?d like to see it all play out, but alas, there is no Nirvana and no, it would seem we all cannot get along. Not when there?s literally billions of dollars at stake. There will be winners and losers as this war rages on, but it is my hope that we, the end users, will, in the end, be better for it. After all, we?ve been down this path many times before and it?s turned out ok.

Remember the advent of the PC and where we?ve gone since then? Remember the first bulky cellular phones vs. what?s available today? Yes, TV?s, radios, computers, phones the list goes on. Technology advances will continue to push us into new directions. I?m sure that in the end, VoIP will be as commonplace as the home computer.

We can leverage this technology today in a cost effective manner. Like any technology how you implement VoIP will make the difference. Whether you?re a residential or business user, there can be an immediate benefit. Check with your communications broker to find out if your existing phone needs can be met cost effectively with VoIP.